Tulsa, Oklahoma

Fast Forward Mobile Outreach Bus

2012 National Planning Excellence Award: Public Outreach

The Indian Nations Council of Governments (INCOG), the regional planning agency for the Tulsa metro area, wanted to identify and prioritize corridors for long-term transit development. To gather citizen input, an ordinary city bus was transformed into a mobile transit lab featuring educational tools, LCD video screens, and interactive displays.

The 40-foot Fast Forward Bus traveled to 117 locations over four months, stopping at schools, libraries, shopping malls, and community events. More than 2,000 citizens were able to discuss transit face-to-face with planners. Upon entering the bus, citizens could discuss transit options with a staff member, take a short survey, and watch a five-minute video. The interaction enabled citizens to discuss specific transit needs, concerns, and frustrations face-to-face. Of the citizens participating in the Fast Forward Bus, 88 percent indicated they had never previously participated in a transportation planning meeting and more than 1,500 citizens submitted surveys about transit planning in the area.

Upon entering the mobile outreach bus, Tulsa residents could take a short transit survey. More than 1,500 surveys were collected.