Facilitation skills are used to form productive teams, plan programs, and to implement controversial projects. Trained facilitators help groups communicate productively, constructively manage diverse points of view, and create concrete actions as a result of meetings. It is also a personally satisfying experience when you, as the meeting facilitator, bring out the best in the people in a meeting and can help a team improve its performance.

In addition to presenting a core program of facilitation skills and substantial practice with these skills, in this course we tailor the experience to the participants’ specific needs. We do this by having participants complete a pre-workshop needs profile. By combining the core curriculum with the participants’ needs the training experience is customized to each audience and demonstrates the practicality of implementing the concepts in real-life situations.

A study by Microsoft® pointed to worthless meetings as a major time waster in America. Respondents in their survey spend 5.6 hours each week in meetings and 71 percent of these people think those meetings “...aren’t productive.” Good meetings don't just happen.

Leaders with outstanding facilitation skills are key to turning this wasted time into meetings that produce results.

This course is intended for anyone who wants to increase their personal effectiveness and have greater influence over the work they do in groups.


What Participants Will Learn
How to assess needs and design meetings to serve the purpose for the meeting and the interests of meeting participants.
An understanding of the roles and responsibilities of the facilitator, note taker, meeting leader, participants, etc.
How to manage routine and difficult participant behaviors.
How to apply information gathering techniques.
What presentation skills are good to combine with facilitator skills.
A toolkit of facilitation skills such as,
Verbal skills
Nonverbal skills
Recording skills
Basic visual facilitation techniques.
Group decision-making processes that will change meetings with too much talking into meetings that make things happen.
How to use simple meeting evaluation processes to foster continuous improvement—for the meeting participants and for you as a facilitator.
How to design and lead meetings more effectively with lower anxiety and that achieve better outcomes.

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Instructors:

Michael Fraidenburg

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