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Place an Inquiry
Current PAS Subscribers
To place an inquiry, sign in to PAS
Subscribers Only to use the online inquiry request form. You must be a current PAS Subscriber
to use this service.
For questions regarding your organization's PAS Subscription (i.e. missing
reports, billing, and renewal), please send an e-mail to CustomerService@planning.org.
Non-Subscribers
The Planning Advisory Service recognizes that for some individuals and organizations,
a year-long subscription to the service may not be necessary. To better
accommodate our non-subscribing customers, we created the non-subscriber
inquiry request.
Research Findings
To answer your request, PAS Researchers will use the same comprehensive
research process that our subscribers enjoy. The materials prepared will be yours
to keep (non-subscribers do not receive loan documents). Non-subscriber inquiry
requests are generally completed within 7-10 business days. A rush service
(3-5 business days) is available for an additional fee.
Shipping
All inquiry materials are mailed first class. Whenever possible, materials
are sent by email or fax. For expedited shipping service, please provide
us with a Federal Express or UPS account number.
Payment
For PAS non-subscribers, we offer a flat research fee of $150. This fee is
based on the time it takes our staff to research and prepare materials for
an inquiry. Rush service requires an additional $50 fee.
Payment for service is tendered at the time of the request. We do not invoice.
If you purchase a subscription to PAS within 60 days of placing your first
non-subscriber inquiry, your rate is discounted by the cost of your original
request.
Place Your Request
If your organization does not currently subscribe to PAS but would like to
place a research inquiry, please use our Non-subscriber
Inquiry Request Form.
Please call 312-431-9100 to speak to a PAS Researcher if you have additional
questions.
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