#e.24192 Friday 10:00AM to 11:30AM
November 1, 2013
CM | 1.50

The Complete Management Course for Planning Directors

Zucker Systems
San Diego, CA

This popular course is a six-part series. Each part may be taken individually or as a group.

Topics are:

1. Setting the Strategic Direction (mission/vision, 10/11/13)

2. Customer Service (strategy, systems, techniques, people, 10/18/13)

3. People Skills (contemporary theory, hiring, orientation, probation, delegation, 10/25/13)

4. People Skills (empowerment, evaluation, termination, training, motivation, stars, 11/1/13)

5. Organization (flat, spans, systems, budget, office management, staffing, equipment, automation, 11/8/13)

6. Permit Process (permits, measurement, politic, leadership. 11/15/13)



Paul Zucker FAICP

(23 Ratings)