Key Performance Indicators: Practices and Processes

APA Florida Chapter, First Coast Section


Monday, December 12, 2016
3:45 p.m. - 5 p.m. CST

CM | 1.25

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Key Performance Indicators: Practices and Processes: How does your organization know how well it is doing? Why is a peer analysis beneficial? How might a performance “Dashboard” impact internal and external perceptions? How do you manage performance data and utilize for improving functions throughout your organization? Let’s talk – join us for a panel discussion to answer these questions.


Keith Clinkscale

Keith Clinkscale is the Manager of Performance Management for Palm Tran. In this role, he is responsible for the production, analysis and distribution of performance reports for all Palm Tran’s business units. Mr. Clinkscale initially joined Palm Tran as a Paratransit Dispatcher after relocating to Florida from Massachusetts. Prior ... Read More

chris cochran

Christopher Cochran is a Senior Planner at the Pinellas Suncoast Transit Authority. Mr. Cochran has more than 15 years of professional GIS experience and 7 of those in transportation and transit planning. Mr. Cochran’s most recent experience at PSTA has focused on the development and implementation of the nation ... Read More

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Heather Sobush,