Asking the Right Questions When Planning a New Service for a Specific Market

American Public Transportation Association


Monday, August 7, 2017
4:45 p.m. - 5:15 p.m. CDT

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You are planning a new service for a specific market, such as service to a new neighborhood, new express service from a suburb to downtown, new service to serve a sports venue, special senior service, etc. The new service could be one of a thousand different concepts, but what are the right questions that should be asked when planning the service so it is successful once it begins operation. What needs to be done to avoid having a service “that can’t miss” becoming an expensive flop once it starts?


Daniel Boyle

Confirmed Speaker

2nd Vice Chair, Multimodal Operations Planning Subcommittee; President, Dan Boyle & Associates, Inc., San Diego, CA Read More

James Drake

Confirmed Speaker

Principal Planner (Acting), Sacramento Regional Transit District, Sacramento, CA Read More

Lawrence Deeter

Confirmed Speaker

Planner, Capital Metropolitan Transportation Authority, Austin, TX Read More

Caroline Nardi, AICP

Confirmed Speaker


Stephen Mak

Confirmed Speaker

Senior Civil Engineer, Sound Transit, Seattle, WA

Jim Moore

Confirmed Speaker

Service Planner, Sound Transit, Seattle, WA

Contact Info

Cheryl Pyatt,