Negotiation Skills for Planners
This workshop will be held at the New York Marriott Marquis.
Planners, being situated squarely in the middle amongst developers, communities, planning boards, elected local legislators, mayors or city managers and the media, are often at the center of conflict. Conflict is ubiquitous in planning - within and between organizations and agencies, between levels of government, between private interests and government, between interest groups and government, between interest groups, between citizens and agencies, etc. The increasing complexity and interrelatedness of the issues that the public sector is called upon to address, and the increasing sophistication and engagement of groups representing the range of civic, community and private interests, compounds the challenge.
To cope with these challenges, planning professionals need to have negotiation skills and need to understand the options they have in terms of the conflict management roles they can play.
Through a sequence of three increasingly challenging negotiation role plays and the debriefings that follow each of them, participants will gain insights into common negotiation mistakes and their own personal default negotiation behaviors, will learn about best practices, and will then have the opportunity to apply the insights and best practices gained in one exercise in the subsequent one.
Participants will learn how to prepare for negotiations, manage the stages of the negotiation process, generate good outcomes by combining firmness and cooperation, and cope with common negotiation challenges.
Confirmed SpeakerAllen J. Zerkin, J.D., is an Adjunct Associate Professor of Public Administration at NYU’s Wagner Graduate School of Public Service, teaching courses on negotiation, conflict resolution and public involvement since 1988. He received his J.D. at Yale Law School and is a member of the New York Bar. As a practitioner, Mr. Zerkin specializes in the design and facilitation of public and stakeholder involvement processes, policy roundtables and agreement-seeking consensus building processes on state and local controversies, e.g., a process that generated a draft bill that became the basis for a political breakthrough on brownfields legislation in New York State. He has consulted with all the Borough Commissioners of the NYC Department of Transportation on public engagement strategies and has designed and implemented public participation strategies for other NYC government agencies; and he planned and facilitated a series of workshops on Bus Rapid Transit and Bus Priority Practices for the US Federal Transit Administration. He is listed on the roster of the U.S. Institute of Environmental Conflict Resolution’s National Roster of Environmental Dispute Resolution and Consensus Building Professionals. Publications: Schaller, Bruce and Allen Zerkin, “We Have Vision and Leadership: Now, How to Make It Happen?” ITE Journal, Vol. 85 #7, p. 30, July 2015. Co-authored “Assessing the Implementation and Impact of Public Participation Initiatives at the MTA,” an evaluation of public participation practices at the Metropolitan Transportation Authority, produced for the Federal Transportation Agency's Public Transportation Participation Pilot Program and published on-line in 2013. Research: Mr. Zerkin directed a collaborative research project that identified the obstacles to the development, construction and management of "high performance" buildings in New York City and developed recommendations for removing them, resulting in a 2004 report, "Mainstreaming High Performance Building in New York City,” which proved to be an important resource for the city's Department of Buildings and others in changing laws and regulations. Speaking/Teaching Assignments: Mr. Zerkin has conducted a daylong "Negotiation Skills for Planners" workshop at every APA Annual Conference since 1999. He also conducted a two-day workshop on conflict management, consensus building and public involvement as part of the APA's Planners Training Service program in 2008. He has been an Annual Visiting Lecturer at the graduate school of the American University of Paris since 2010 and has taught a course on Environmental Conflict Resolution both at Columbia University in 2008 and at Bocconi University in Milan, Italy, in 2013 and 2014.