2018 National Planning Conference

First/Last Mile: Partnerships and Innovations

Saturday, April 21, 2018 from 1 p.m. - 2:15 p.m. CDT

Location: 213

CM | 1.25

Cost: Included in Registration

Activity Type: Educational Sessions

Activity ID: NPC188088


  • The benefits of collaborative partnerships between transit agencies and transportation innovators
  • How to identify new transportation technologies (like bikeshare, TNCs, and app-based mobility services) and realize their impact on transit-station access
  • How to integrate the planning processes for traditional transit systems (methodical, comprehensive, and often lengthy) with the processes of technology (strategic, learning from fast failures, and immediate)


The rising popularity of app-based transportation network companies (TNCs) has led to decreases in ridership at many public-transit agencies nationwide. How can transit compete with on-demand services? If you can't beat them, join them. Rather than compete, transit agencies and technology innovators are partnering to improve first-mile and last-mile connections at stations. This session will examine four case studies — in California, Colorado, Texas, and Washington, D.C. — where station access is being improved by the use of innovative technology. In the Bay Area, BART is working with an app called Scoop to improve its carpool program in parking-constrained stations. In Denver, local jurisdictions have partnered with bikeshare providers like B-cycle and Zagster to provide shared mobility options around transit facilities. In Dallas, DART has partnered with Lyft to integrate ride-sharing into ticketing. And in Washington, D.C., Capital Bikeshare is working proactively with Metro to make transfers between bike and transit easier — and bikeshare services provided a needed alternative transportation option when Metro's SafeTrack campaign disrupted regional commutes. Learn how by working together, both transit agencies and technology innovators reap the benefits of an abundance of transportation choices.

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Session Speakers

Kimberly Lucas
Washington, DC

Debs Schrimmer
San Francisco, CA

Jessica S. Fields, AICP
Toole Design Group
Denver, CO

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