Reexamining your development review process? This PAS Essential Info Packet is a must for planners who are either contemplating or are in the process of changing their development review processes.
The packet contains many invaluable resources, starting with a classic APA guidebook on streamlining all stages of the review process. A development review toolkit provides recommendations for short- and long-term improvements, as well as performance measures to track overall effectiveness and customer satisfaction. Audit reports from several municipalities evaluating their development review processes let you learn from other planning departments seeking to improve their performance. Finally, a collection of development guidebooks shows how to provide the public with the information they need to successfully navigate development review.