E-Government (PAS 525)

By Jennifer Evans-Cowley, AICP, Maria Conroy

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Planners seeking to provide more efficient and cost-effective ways to provide public service will find E-Government a useful guide to how many cities are using the Internet to achieve that goal.

The report examines the range of citizen participation tools and products used by cities and, in particular, planning departments to streamline tasks (e.g., permitting), to provide in-depth informati...

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Product Details

Page Count
Date Published
June 30, 2004
APA Planning Advisory Service

About the Authors

Jennifer Evans-Cowley
Jennifer Evans-Cowley, PhD, AICP is Professor of City and Regional Planning and Vice Provost for Capital Planning and Regional Campuses at The Ohio State University.

Maria Conroy

Table of Contents

1.What is E-Governance?

2.Types of electronic communication tools and products

3.Steps for creating on-line citizen participation tools

4.Special considerations for developing on-line citizen participation tools

5.Case Studies

Berkeley, California

Indianapolis and Marion County, Indiana
Raleigh, North Carolina


Appendix: List of References