Planners seeking to provide more efficient and cost-effective ways to provide public service will find E-Government a useful guide to how many cities are using the Internet to achieve that goal.
The report examines the range of citizen participation tools and products used by cities and, in particular, planning departments to streamline tasks (e.g., permitting), to provide in-depth informati...
About the Authors
Jennifer Evans-Cowley, PhD, AICP is Professor of City and Regional Planning and Vice Provost for Capital Planning and Regional Campuses at The Ohio State University.
Table of Contents
1.What is E-Governance?
2.Types of electronic communication tools and products
3.Steps for creating on-line citizen participation tools
4.Special considerations for developing on-line citizen participation tools
Indianapolis and Marion County, Indiana
Raleigh, North Carolina
Appendix: List of References