Unleashing the Potential of ChatGPT in Planning Practice

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Certification Maintenance

CM | 1.50

Learning Outcomes

  • Discover how ChatGPT as a form of generative AI works, and how its structure and function can help determine what are effective use cases for this tool and what are dangers to be avoided.
  • Utilize ChatGPT to augment different workflows and enhance planning practice by creating effective prompts to achieve desired outputs.
  • Identify the key elements of a policy for using ChatGPT in the workplace in a responsible and effective way, based on a city's real-life experience.


ChatGPT is taking the world by storm. How can you use this tool effectively and responsibly in your planning practice?

In this presentation, AI experts will explain what generative AI is and how it works, while exploring the opportunities and caveats it holds for planning practice. Gain hands-on experience prompting ChatGPT to create desired outputs via live demos and exercises led by engaging instructors. You'll also learn about the key elements in the first ChatGPT guidelines adopted by a U.S. city and how those principles are shaping the use of ChatGPT by city staff in safe and responsible ways.

NOTE: To be able to participate in the training section of the course, participants should sign up for an OpenAI account (free version available at https://chat.openai.com/auth/login), and be ready to sign into ChatGPT when the training section of the course begins.