Short-Term Rentals: Regulation and Enforcement Strategies

PAS Memo — January-February 2019

By Jared Munster, AICP


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Short-term rentals are a planning challenge: although residential units by design, they can act like hotels in their impact on a community. A proliferation of these uses can have a negative impact on residential neighborhood character and lead to significantly increased housing costs.

The City of New Orleans Department of Safety and Permits has developed and implemented a regulatory regime that has been cited around the world as a model for balancing the inescapability of this use with protections for neighborhoods and residents. Over the course of several years, the city developed a robust package of practical and enforceable regulations that provided the market flexibility required by private industry.

This PAS Memo provides a case study of New Orleans's experience with this phenomenon and offers strategies and lessons learned for planners as they navigate this highly contentious issue.


Page Count
Date Published
Jan. 1, 2019
Adobe PDF
American Planning Association

About the Author

Jared Munster, AICP
<p>Jared E. Munster, Ph.D. has been a leader in local government for over a decade, with service to the City of New Orleans and the Regional Transit Authority in New Orleans. During his tenure in local government, Jared expanded his expertise beyond technical knowledge of urban planning, zoning and land use, flood plain management, and transportation to include practical expertise in organizational change management and project delivery.</p><p>Jared is an experienced government administrator with a proven track record of success in development and implementation of innovative solutions to major policy issues ranging from local regulation of transportation network companies and short-term rentals to reimagining local government service delivery through technology and innovation.</p><p>While Director of Safety and Permits for the City of New Orleans, Jared led the City&rsquo;s transitions to a new comprehensive zoning ordinance, new Flood Insurance Rate Maps, and a new building code. He also led the development and implementation of regulatory standards for transportation network companies, short-term rentals, and private use of public rights-of-way. As Interim Executive Director of the Regional Transit Authority in New Orleans he led the restructuring of the Authority into a self-managed public agency for the first time in its 40-year history.</p><p>As his track record has shown, Jared is always eager to untangle bureaucracy to support transparent operations and efficient, effective customer service.</p><p>Jared currently serves as the Community Development Director for the Town of Cutler Bay,&nbsp; Florida.&nbsp;</p>