Mobility as a Service

PAS QuickNotes 104

By Ievgeniia Dulko


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Mobility as a Service (MaaS) is a new approach to urban transportation that transforms mobility by providing users access to a wide range of transportation options, making personal vehicle usage less necessary. It involves creating an integrated digital platform that combines different transportation choices to maximize convenience for users.

For optimal effectiveness, MaaS works best when supported by a robust public transit network, safe infrastructure for walking and biking, and other travel options such as car sharing. This integrated approach enables users to meet their transportation needs without owning a car. Embedding equity in the development of MaaS systems is crucial to ensure its benefits are equitably distributed among all community members.

This edition of PAS QuickNotes explains how MaaS can combine integrated digital platforms, supportive policy frameworks, and sustainable, equitable transportation solutions to create more cohesive, efficient, and eco-friendly mobility systems that can help achieve broader urban development and sustainability goals.


Page Count
Date Published
Jan. 2, 2024
Adobe PDF
American Planning Association

About the Author

Ievgeniia Dulko
Zhenia, a planner and researcher with an MA in Planning from the University of Illinois at Chicago, currently works at the American Planning Association. Her role primarily involves developing educational and research products in the areas of Upskilling and Foresight.